Tel +44 7742 184286
Tel +44 7742 184286
Your IT Support Partner
MY CONCEPT
Support. Innovation. Inspiration.
I believe in the power of the seamless experience. Your customers requirements are the code that runs my personal commitment to excellence. Whether you require troubleshooting, all elements of system monitoring, or pioneering the next infrastructure upgrade, whatever the requirement, I have the years of experience to assist in the streamlining of that journey.
What do I have to offer?
Cloud Management (M365)
2017 was my first exposure to Office365 when I was assigned the task of both a local and global rollout.
- William Blythe Project lead
roll-out of O365 to approximately 110 users both local and international including the application install and creation/modification of the accounts as well as license assignment
- Identity Management:
M365 identity and access management, including single sign-on and multi-factor authentication, enhancing the security of users accounts
- Teams Administration:
Managing the Teams hub, creating Teams channels and permissions. Including controlling external access and guest access
- Monitoring & Reporting:
monitoring the health of M365 services, tracking usage, generating reports and identifying any issues
Cloud Management (Azure)
Recent projects have involved Azure day-to-day Admin and below are some examples.
Azure Administrator AZ-104 completed February 2024
- Virtual Machines (VMs):
Creation of Virtual machines for testing purposes. Primarily Windows platforms (Windows10 and Server2016)
- Azure Resource Manager:
Creation of resource groups to monitor related resources
- Azure Monitor:
Monitoring the health, resources and metrics of apps and resources
- Backup and Disaster Recovery:
Backup and disaster recovery, protecting user data and applications ensuring business continuity
- Azure Entra ID
Azure Entra ID via the Azure portal allowing administrators to manage user identities, configure authentication, and set up single sign-on, as well as identity and access management
Cloud Management (Meraki)
Involved in various projects over the last 7+ years utilizing Cisco Meraki
- William Blythe Project lead
roll-out of O365 to approximately 110 users both local and international including the application install and creation/modification of the accounts as well as license assignment
- Identity Management:
M365 identity and access management, including single sign-on and multi-factor authentication, enhancing the security of users accounts
- Teams Administration:
Managing the Teams hub, creating Teams channels and permissions. Including controlling external access and guest access
- Monitoring & Reporting:
monitoring the health of M365 services, tracking usage, generating reports and identifying any issues
Virtualisation platforms
Worked with Hyper-V on various projects since 2015 and you will find some examples of this below.
- Virtual Machines (VMs):
Creation of Virtual machines within the cluster for new vendor applications etc
- Hyper-V Manager:
Day-to-day monitoring of the servers and resources
- Snapshots and Checkpoints:
Ensuring regular snapshots and checkpoints for disaster recovery and the restoration of lost data
Live Migration:
- Live migration done on a regular basis to allow the physical servers to be patched updated and rebooted
Resource Management:
Allowing the addition of CPUs, memory increases and drive space to be increased
Network Support
Various network projects undertaken following 2 year 4 module Cisco course at Burnley Uclan in 2013.
Below is an example of a project I have undertaken.
- Network Design and Planning:
*Site survey completed at WM Blythe it was concluding that a complete overhaul of network was required
* Replacement of all existing switch's
*New fiber connection across site
*Replace existing wifi network
*Addition of a Cisco firewall
- Security Measures put in place on the new switches:
*Unique usernames & passwords
*Port security enabled
*New Vlans mirrored across the switch's
*Disabled telnet and configured SSH for remote access
*Enabled DHCP snooping to prevent rogue DHCP servers
*Disabled all unused ports
*Network secured with Cisco ASA5506-x
- Disaster prevention and recovery
*Proactive monitoring including firmware updates to patch vulnerabilities
*Enabled Spanning Tree and secured with Root Guard
*Regular switch backups to secure the configuration for quick recovery in case of a hardware failure
On-prem server management
Working in various areas of Windows Server management for almost 15 years. Below is just a brief overview of what I have had exposure to.
- User & resource Management:
AD DS is part and parcel of everyday life in IT, for example account creation/modification, device management and group policies. As well as regular monitoring & updating DHCP and DNS
- Security Measures:
Security is a top priority for me with regards to on-premise server management. Monitoring of antivirus software, and regular patch updates to protect the servers from potential threats
- Regular Monitoring:
Continuous monitoring is crucial to ensure the health and performance of on-premise servers using monitoring tools such as AppDynamics or Splunk. This proactive approach helps identify and address issues before they impact the business
- Installation and Configuration:
I have also been responsible for setting up and configuring on-premise servers. This has involved installing the necessary hardware components, such as processors, memory, storage drives, and network interfaces
- Scripting and PowerShell:
Utilised powershell for automated tasks and server deployment.
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